Client Rights
I understand my basic rights as a client. These rights include:
– the right to be treated with dignity and respect
– the right to expect professional and competent help
– the right to ask questions about anything related to my treatment
– the right to know information concerning diagnosis and treatment
– the right to participate in decisions related to my treatment
– the right to request another counselor or agency
– the right to end treatment at any time
I understand that if I have a complaint/grievance, I should:
– write a brief statement or description of the violation
– mail to PO Box 1758, Yadkinville, NC 27055
– include your name and contact information
I have a right to contact the agencies below at any time to discuss my complaint/grievance:
DWI Services, Justice Systems Innovations
NC Mental Health/Developmental Disabilities/Substance Abuse Services
Shenita Billups shenita.billups@dhhs.nc.gov
Donna Brown donna.m.brown@dhhs.nc.gov
3008 Mail Service Center Raleigh, NC 27699-3008
Phone: 919-733-0566 Fax: 919-508-0963
North Carolina Substance Addictions Specialist Professional Practice Board
http://www.ncsappb.org/wp-content/uploads/2012/11/complaints.pdf
Katie Gilmore, Associate Executive Director
P.O. Box 10126 Raleigh, NC 27605
Disability Rights NC
http://www.disabilityrightsnc.org/
3724 National Drive, Suite 100
Raleigh, NC 27612
(877) 235-4210 or (919) 856-2195