What is the Employee Assistance Program (EAP)?

EAP provides professional consultation, short-term counseling, referral and follow-up services to enhance personal and professional well-being. Clients of the EAP are eligible for up to three counseling sessions.

Who may use the program?

All full-time employees and their immediate family members may use the program whenever they are experiencing personal and/or work-related difficulties. All employees and trainees are eligible for the full range of EAP services.

Supervisors and managers may also seek the guidance of an EAP Consultant to determine the appropriateness of referring employees who might be experiencing work performance and conduct changes due to personal issues.

What does it cost?

The EAP is a pre-paid benefit. There is no cost for EAP services to the employee or their immediate family members. EAP counseling, consultation or training services can result in significant cost savings when compared to costs of similar services in the community; EAP is an ideal first stop for employees considering use of their mental health insurance. If care beyond the EAP is indicated, EAP Consultants work closely with our clients to provide referrals that are covered by health insurance or otherwise within a client’s financial means.

Are EAP services REALLY confidential?

Yes! Confidentiality is a cornerstone of our service. No information about your involvement with EAP can be released outside of the EAP office without your written consent, except in cases involving imminent safety risks or as otherwise required by law.

How do I contact the EAP?

For appointments, assistance or additional information call (336) 466-1053.